Frequently Asked Questions
What is the MINIMUM time I can rent a generator for?
Generator hire is available for the following minimum periods.
Week Days: 1 Day
Weekends: 2 Days
Weekday Pickup: from 10am - 4pm
Weekday Drop-off: before 9am
Weekend Pickup: Between 8am and 1pm on Friday
Weekend Drop-off: Before 9am Monday
NO DROP OFF AVAILABLE ON SATURDAY OR SUNDAY
What is the MAXIMUM time I can rent a generator for?
There is no maximum time that you can rent our generators for. Payment arrangements for longer term rentals will be discussed on a case by case basis.
Does the generator come with a plug or distribution board (DB)?
Up to 6kVA, the generators have plugs which you simply plug an extension cord into. The larger generators have different configurations and connection points. If you have a specific connection requirement please enquire with us to ensure that the generator you want to hire is configured correctly.
Is the generator on a trailer?
From 15kVA upwards the generators are on trailers. The larger generators are on double axle trailers with independent braking system. All trailers are maintained to a high standard and are fully licensed. The smaller generators do not come on trailers as they are too small, they do however have wheels. You will need to bring a pick up / bakkie in order to transport the smaller units. They are too large and heavy for a regular vehicle.
Do I need to pay a deposit and why?
DEPOSITS ARE REFUNDABLE IF THE GENERATOR IS RETURNED IN THE SAME CONDITION. You are required to pay a deposit on every generator hired as security. This deposit is to cover the generator for any damage caused whilst in your possession. If the deposit does not cover the damage, you will be liable for any additional payment.
Do I need to get insurance on the generator?
Generators from 15kVA upwards are insured by Bundu Power® Rental. The generators smaller than 15kVA are not insured by Bundu Power® Rental and it is up to the client to cover the insurance. Should the generator be lost / stolen / damaged when in the clients possession, it will be for the clients account to have the generator restored to its original condition. It should be noted that loss of a generator due to negligence will result in the renter being fully liable for the replacement of the generator.
Where can I collect the generator from?
RENTALS AVAILABLE FROM
Johannesburg: 2 Bravo Road, Jet Park, Johannesburg
Can I rent outside of South Africa?
At this point our rentals are restricted to South Africa. Should you require a rental outside of South Africa please enquire.
Is the generator ready to run when I get it?
All generators come 100% ready to run. All generators come with a full tank of fuel. If the unit is not returned with a full tank of fuel, it will be deducted from the initial deposit.
PLEASE NOTE: As the renter it is your responsibility to ensure that the generator is set-up and connected in compliance with the law. It is your responsibility to have an electrician issue a Certificate of Compliance (COC). It is vitally important to test the electrical output of the generator PRIOR to connecting any equipment to ensure the electrical output of the generator is correct for your equipment.
What documents are required to rent a generator?
If you are renting the generator in your personal capacity, we require a copy of your ID document, or if it is on behalf of a company, we will need your company registration document. A contract containing all your details will be drawn up and signed by both yourself and Bundu Power Rental. In certain instances a credit check must be run prior to renting the generator.
Do I need an electrician to connect the generator?
YES - A qualified electrician should always be used when using our rental generators. All installations temporary or permanent should be checked by a qualified electrician before being turned on or connecting any equipment to the generator. Output of the generator MUST be checked before connecting equipment and a Certificate of Compliance (COC) must be issued by the electrician. Bundu Power Rental is not liable for damage to equipment caused by incorrect connections or damage due to checks not being performed prior to connecting equipment.
What about safety?
Safety is the responsibility of the RENTER (you). Ensure that the generator is cordoned off from the public and only the necessary people have access to the generator, Distribution board and all other accessories. Safety should come first! Ensure that all cables are in good condition and will not become exposed during operation. A fire extinguisher is supplied with all generators on trailers as well as an earthing spike.
Can I rent over a weekend?
We do rent generators over the weekend, but they need to be collected and returned during business hours. The generators have to be collected by 1pm on Friday and returned by 9am on Monday morning. Bundu Power Rental is not open over the weekend. Technical assistance is available, but no pick up's or drop off's will be available. Over weekends a 2 day minimum rental is applicable.
Do I need to fill up the tank on return?
The choice is yours. Fill it up with fuel before returning it
- OR -
We will fill it up and deduct the expense from the deposit. A 15% premium on pump price will be charged.
Do you supply an operator with your generator rentals?
No - The generator does not come with an operator. The operating instructions will be explained to the person collecting the generator.
The operating instructions are also stuck on every unit and are available on this website under the Rental Support section.
Should the generator stop working you can contact our 24 Hour support line also found under the Rental Support section of this website.
After Hours Support
Please note that after hours support is for technical assistance only. Should you require prices, quotations or contracts this can only be done during office hours on 087 897 2280.
After Hours Support: 073 112 4204
Important when Renting
- Use a qualified electrician to connect
- Electrician to issue a Compliance Certificate (COC)
- Test genset output before connecting equipment
- Collect with a large enough vehicle to tow
- Allow for extra time when towing
- Ensure your tow-hitch is in good condition
- Ensure your trailer plug is working
- Know how to operate the fire extinguisher
- Ensure the earth spike is in the ground
- No unauthorised personal to use the generator
- Public safety is important, use the necessary precaution, barriers and protection
- Monday - Thursday 8am to 4.30pm
- Friday 8am to 2.30pm
- Saturday & Sunday - Closed